About Us
Eagle Care Homes Ltd was founded by Mr and Mrs Spencer in 1999. Eagle Care Homes Ltd provides residential care in
Huddersfield, Rochdale and Halifax.
We focus above all on ensuring that our residents receive the care they need, in a way that is dignified, and in
a way that ensures they are happy and comfortable. Many of the residents at Highfield House have lived here for a number of
years and openly express their satisfaction with the service they receive, and this is reflected in the latest inspection
report.
We are committed to providing the highest standard of care at Highfield House and for us to maintain our
high standards we actively seek the views and comments of our residents, their relatives and any other visitors to the Home.
We carry out surveys on a periodic basis, giving people the opportunity to provide feedback on how well or otherwise they
feel we are carrying out our function. The development of our services is based on this feedback, thereby ensuring that we
continue to implement improvement, and change to meet new and changing requirements.
Most residents agree that the
quality and variety of food is an important element of service provision and therefore this is one of our highest priorities.
Our cook ensures that our food products are purchased only from top quality suppliers and daily deliveries enable us to serve
fresh, homemade meals every day.
Our food surveys help us to buy products, which are preferable to our residents. This means we can provide products
that residents themselves would buy for themselves.
Personalisation
of rooms is promoted, and our staff are trained to understand that every one of our residents is individual, and that only
by respecting and meeting these individual needs can we ensure that every resident is comfortable and happy.